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The double grid table is useful, for example, if you want the same respondent to rate certain question units based on their importance and satisfaction. You can generate a double grid table in 'EDIT' – 'Questionnaire' tab, by navigating to the orange + icon on the left sidebar menu, where you choose the 'double grid table' under the category 'Single answer tables'.
When editing your questionnaire, you can specify the subtitle of each scale in the input fields e.g. '1st table subtitle' and '2nd table subtitle' in the 'Response categories' in the menu on the right. Under each subtitle you can also enter values for each category, e.g. from 1 to 5.
For example: you would like to know the level of respondent satisfaction concerning the design and quality of various products. In the question text input field write 'How satisfied are you ...', while in 1st table subtitle write '... with the design?' and in the 2nd table subtitle write '... with the quality?'. Finish the question by inserting a scale (from 1 to 5) in the columns and entering the names of the products in the rows.